Sephora Beauty Insider Settlement

Ruiqi Ye and Yolin Han v. Sephora USA, Inc.
United States District Court, Northern District of California, Case No: 3:14-cv-05237-EMC

Welcome to the Sephora Beauty Insider Settlement Website

If you are or were a Sephora customer who had a Sephora “Beauty Insider” account with VIB or VIB Rouge status as of November 4, 2014 that was associated with an email address from the domain @qq.com, @126.com, or @163.com, this website describes your rights and potential benefits from a class action settlement.

There is now proposed class-action settlement of claims brought against Sephora USA, Inc. (“Sephora”). The Settlement resolves a lawsuit in which Plaintiffs allege that they and the proposed class had their accounts deactivated without notice, and that these deactivations amounted to discrimination against Chinese/Asian customers based on the belief that all Chinese/Asian customers abuse discount sales to resell products. The account deactivations occurred during Sephora's largest online sale event of the year in November 2014.

Sephora denies any liability or wrongdoing of any kind associated with the claims in the Action. The Court has not decided whether or not Plaintiffs’ claims have merit, or whether they would be entitled to pursue claims on behalf of others as a class action.

After mediation and settlement conferences between the Plaintiffs and Sephora (the “Parties”), they reached this Settlement. This Settlement has been given preliminary approval by the Court, and Notice is being sent to all Class Members who now have the opportunity to receive a portion of the Settlement. By agreeing to resolve the lawsuit, all Parties avoid the risks and cost of a trial, and Authorized Claimants will receive compensation more quickly than if the matter continued to trial. Plaintiffs and their attorneys think the settlement is in the best interests of the Authorized Claimants.

You may be eligible to submit a claim for a cash payment or gift card if you

  1. had an active VIB or VIB Rouge account as of November 4, 2014 that was associated with an email address from one of the Impacted Domains,
  2. had your account deactivated as a result of the computer code that Sephora implemented on or about November 6, 2014, and
  3. attempted to but were unable to make a purchase at www.sephora.com using their “Beauty Insider” account(s) at some point in November 2014.

Your Legal Rights and Options in this Lawsuit

SUBMIT A CLAIM FORM If you (i) had one or more Sephora “Beauty Insider” account(s) with VIB or VIB Rouge status as of November 4, 2014 that was associated with an email address from the domain @qq.com, @126.com, or @163.com; (ii) had your account(s) deactivated as a result of the computer code that Sephora implemented on or about November 6, 2014; and (iii) attempted to but were unable to make a purchase at www.sephora.com using your “Beauty Insider” account(s) at some point in November 2014, you are a “Class Member.” In order to receive a settlement payment, you must timely submit a Claim Form (which would make you an “Authorized Claimant”).
EXCLUDE YOURSELF If you are a Class Member, you may choose to exclude yourself from the Settlement, in which case you will not receive any cash or gift card but will retain the ability to sue Sephora or the other released parties for the conduct alleged in the lawsuit.
OBJECT If you choose to remain a part of the Settlement, you can write to the Court if do not believe the Settlement is fair and explain why. You can also ask to speak in Court about the fairness of the Settlement at the Final Approval Hearing. You must also timely fill out a Claim Form. The date for the Final Approval Hearing is scheduled for May 25, 2017. You will be notified if this date changes. You can also check this website for updates. Please note that, as a condition to objecting, you must still timely submit a Claim Form.
DO NOTHING If you do nothing, you will not receive any cash or gift card and will no longer be able to sue Sephora or the other released parties for the conduct alleged in the lawsuit.

To learn more about the terms of the proposed settlement, your options, and how your legal rights may be affected, please review the Class Notice, Case Documents and answers to the Frequently Asked Questions provided on this website.